Frequently Asked Questions
How does it work?
The Power Pod™ plugs right into your device and releases power to give your device enough of a charge for a couple hours of use.
What does it come with?
The Power Pod™ comes with a keyring and USB cable. The cable is needed to recharge the Power Pod™ after use.
How do I charge Power Pod™?
Using the included charging cable, plug the large USB end into a wall adapter (usually included with phones, tablets, etc.) and plug the small USB end into Power Pod’s charging port. The blue light on the side will begin to blink to let you know it has started charging. Allow Power Pod to charge for approximately 90 minutes, or until light remains solid. If you lose your cable, any Micro-USB cable can be used in its place.
Can you store data, pictures, and music on the Power Pod™?
No, the Power Pod™ is only a portable charger. It cannot store other information or data on it.
How big is the Power Pod™?
The Power Pod™ is 2" x 0.5" x 1.5", weighs 0.6lbs, and fits comfortably on your keyring.
How long will the Power Pod™ hold the charge?
Usually a charge will last for about 3 months. If not used during this time, we recommend fully charging again.
What is the shelf life of the battery in the Power Pod™?
If the product remains unused and uncharged, the shelf life is over 10 years. If the charging instructions are followed, you should see no loss of battery life beyond 10 years.
How many times will I be able to recharge Power Pod™?
Power Pod™ has over 500 charge cycles.
How many amps is the Power Pod™?
Help! My device is not charging.
Check to be sure the charging tip is fully extended by pushing the switch fully forward.
Also, check your device’s charging port to see if there is any lint/debris stuck. If there is, clear it out using canned air or a cotton swab.
How much time does a single charge power my device?
On a single charge, Power Pod™ will provide just over 2 hours of emergency power.
There is a red light blinking – what does that mean?
When light is blinking, that means your Power Pod is recharging itself for your next use. Power Pod™ needs approximately 90 minutes to fully charge.
There is a blue light blinking – what does that mean?
When light is blinking, that means your Power Pod™ is charging your device.
There is a blue light on the side of the unit – what does this mean?
If there is a solid blue (not blinking) light on the side, this means your Power Pod™ is charged, powered on and powering your device.
APPLE LIGHTNING: Compatible with iPhones® that include lightning port: iPhone 5, 5C, 5S, 6, 6 Plus, 6S, 6S Plus, SE, 7, 7 Plus, 8, 8 Plus, X, XS, XS Max, XR, 11, 11 Pro, 11 Pro Max.
USB-C: Compatible with OnePlus 2, Google Nexus 6P, Google Nexus 5X, LG G5, OnePlus 3, Samsung Galaxy Note 7, Moto Z, Moto Z Play, LG V20, Google Pixel, Google Pixel XL, Google Pixel 2, Google Pixel XL 2, Google Pixel 3, Google Pixel XL 3, Google Pixel 4, Google Pixel XL 4, OnePlus 3T, Samsung Galaxy S8, LG G6, OnePlus5, Moto Z2 Play, Samsung Galaxy Note 7, Sony Xperia XZ1, Samsung Galaxy Note 8, Samsung Galaxy Note 8+, Moto X4, Nokia 8, Nokia 7, LG V30, LG V30+, OnePlus 5T, Samsung Galaxy S9, Samsung Galaxy S9+, OnePlus 6, Nokia 8 Sirocco, Nokia 6.1, Moto G6, LG G7 ThinQ, Moto Z3 Play, LG V Series, Samsung Galaxy Note 9, Nokia 7.1, OnePlus 6T, Nokia 8.1, Nokia 9, Samsung Galaxy S10, Samsung Galaxy S10e, Samsung Galaxy S10+, Moto G7, Samsung Galaxy S10 5G, LG G8 ThinQ, OnePlus 7, OnePlus 7 Pro, Samsung Galaxy Note 10, Samsung Galaxy Note 10+, Nokia 7.2, Nokia 6.2, OnePlus 7T, OnePlus 7T Pro and newer.